Loca

USA

Hi, I'm Loca from HeyGears' U.S. subsidiary. My motto is: "Only deep passion stands the test of time. I still remember when we first entered the U.S. market in 2021. At that time, many Chinese brands were often labeled as unable to match the quality of American products or provide long-term, stable service. This perception was among American clients, and we frequently encountered closed doors. But I believed that as the market evolves, so do our clients’ needs. To earn trust, we needed to truly understand their workflows and business processes, while leveraging HeyGears’ strength in rapid product iteration to uncover real opportunities for collaboration. Despite skepticism, we kept listening, learning, and identifying emerging needs. Once clients experienced our products and services firsthand, they began to see how comprehensive, user-focused, and reliable our solutions are. Both the quality and the service reshaped their impressions and helped them recognize the true capabilities of HeyGears. Today, the U.S. has become HeyGears’ largest overseas market. I now approach clients with confidence. In a market full of options, it’s rare to "represent" a product you genuinely believe in. HeyGears gives me that feeling — like discovering something remarkable and wanting to share it with the world. I truly believe our products create lasting value for clients and will continue to drive the digital dentistry industry forward.

Hiro

Japan

In Japan, lifelong employment is common, and changing jobs is relatively rare. Yet, in 2022, I chose to join HeyGears. To be honest, I felt a little nervous at first — I was mid-career, had a family to support, and had never worked for a Chinese company before. Still, I decided to take this promising opportunity. In Japan, clients have exceptionally high expectations when it comes to service. In this regard, I truly believe HeyGears stands out. We continuously innovate, striving to develop better products and solutions — not only based on our own expertise, but also by actively listening to client feedback. Whether through WhatsApp, Skype, or other instant communication platforms, our engineers respond quickly, often within one or two minutes. Even complex technical issues are resolved within a reasonable timeframe. This level of support is especially reassuring for clients who are new to 3D printing. When I introduce HeyGears to clients, I hope to be more than just a salesperson; I aim to be a trusted partner. I represent a company I genuinely believe in. I sometimes break the ice by sharing: "I used to work at Japan's largest orthodontic lab, and back then, I was also a HeyGears client. It was precisely because I thought HeyGears was so good that I decided to join :)"

Alex

USA

Hey everyone, I'm Alex. I previously worked in the traditional U.S. dental industry and joined HeyGears in June 2025. I'm currently responsible for sales in the Southern U.S. region. Transitioning from traditional to digital dentistry requires a period of learning and adaptation. Fortunately, through HeyGears Academy, the structured onboarding programs, and the supportive of my colleagues, I was able to make that transition smoothly. Beyond the company's and colleagues' support, I also constantly challenge myself—raising new questions, exploring industry trends, and deepening my understanding of digital workflows to strengthen my professional capabilities. All of this has proven invaluable when introducing HeyGears to clients. For HeyGears, the U.S. is a key strategic market. At the same time, we are bringing meaningful innovation to the U.S. dental industry. When speaking with clients, I often emphasize HeyGears' comprehensive solutions and disruptive features to clients. Recently, when addressing client needs related to resin materials and remote design, we proposed a targeted cloud-based solution that allowed clients to tangibly experience the value HeyGears delivers. In the dental industry, 3D printing represents the future. HeyGears' full-chain solutions, continuously iterating innovative features, and outstanding customer service... all show clients vast possibilities. Being a part of this transformation is truly exciting!

Diana

Europe

I joined HeyGears Technology in December 2021, entering the field of 3D printing, an industry with immense future potential. I enjoy taking on new challenges and achieving new breakthroughs. The country I'm in is at the crossroads of Europe and Asia. It is highly open and international, where Eastern and Western cultures intersect, and religions, languages, and traditions are diverse. This environment requires strong adaptability. I reach out to clients through various channels: Instagram, cold visits, trade shows, and our official website. When we finally meet in person, it's customary to first share a cup of tea, talk about everyday life, and only then start discussing business—anything else would be considered impolite! Beyond relationship-building, product suitability is paramount. To this end, I've attended dental trade shows in countries like Germany and Dubai to better understand the characteristics of different regions and markets, aligning HeyGears' products and services with diverse client needs. These efforts have led to meaningful progress. Recently, we entered the largest dental clinic chain in our country, with the potential to develop into a national-level partner. At HeyGears, I feel increasingly grounded. Whether from the product team, the marketing team, or other colleagues, everyone provides immense support, allowing me to experience a diverse work environment and accumulate valuable international experience. Here, I represent HeyGears, and HeyGears represents leadership in digital dental solutions. We are the industry leader, so I must deliver quality and effectively communicate the value of digital solutions to our clients.