Global Support

Our global support team provides service coverage in over 30 countries and regions, including the US, Europe, and Asia. We take pride in leading a worldwide network of premium services through R&D, production, training, and technical support.

Localized Technical Support

We believe creating technical support teams with an understanding of specific local markets gives us an advantage in offering efficient services and valuable solutions to our customers. We want to support your digital printing 24/7, no matter where you are.

    Localized Technical Support

    Localized Technical Support

    We believe creating technical support teams with an understanding of specific local markets gives us an advantage in offering efficient services and valuable solutions to our customers. We want to support your digital printing 24/7, no matter where you are.

      Remote Services

      We provide remote services such as wireless software updates, diagnostics, application imports, technical assistance, and online training to ensure you are always maximizing your printing output.

        Detailed Product Information

        Our database tracks and updates all FAQs related to hardware, software, and material.

        • Hardware
        • Software & Cloud
        • Materials

        Global Services

        • 24 x 7

          Online Support

        • < 30 Minutes

          Immediate response

        • < 48 Hours

          Problem Solving

        • Scheduled Maintenance

        • HeyGears Printing Support

        • Over-the-air Updates

        • Online Customer Training

        Learning Center

        UltraCraft C Series

        Learn More

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